Make the first response useful
Include your company, intended product, process description and country. Add the current product or trial record if one exists, and explain the quantity you are considering. Separate a sample request from a confirmed bulk-order requirement.
Discuss the open commercial points
Ask for the proposed code, packaging, relevant documents, quotation basis and order-specific timing. Product suitability and availability need confirmation. Use the quotation brief to collect missing details before the discussion.